Passengers were left crying, screaming and fainting on a Melbourne-bound Jetstar plane, after it was stranded on a Phuket runway for more than two hours without air-conditioning.
Flight JQ18 had just finished boarding at Phuket Airport on Friday night when the power unit that controls the air-conditioning broke.
Hundreds of passengers were trapped on the stifling plane as engineers worked to resolve the issue.
Cabin crew members handed out cold water, but up to five people fainted or suffered other medical conditions, according to one passenger.
‘People were not let off the plane for two hours … and as a result approximately five people fainted or suffered other medical conditions,’ the passenger posted to 
‘People were fainting, screaming, crying, and having massive panic attacks and yelling at staff to let them off but the captain didn’t,’ another passenger said, according to the Herald Sun.
Finally after people continued to scream out to open the doors and one bloke fainted and started tripping out and a teenage girl began to have breathing issues, the decision was made to let passengers off.’
After disembarking the aircraft, passengers reported waiting at the gate for further information, only to discover via e-mail that the plane was delayed until 4pm Saturday.
A Jetstar spokesperson told Daily Mail Australia that passengers were taken to nearby hotels after another ‘technical issue’ was found.
‘The combination of technical issues with the aircraft and a customer needing to get off due to a medical condition meant a lengthy delay to the flight back from Phuket,’ he said.
‘The ground power unit which had the technical fault controls the air conditioning unit so it was quite warm on the aircraft.
‘We apologise to all customers and thank them for their patience.’
The spokesperson said passengers can request a refund if they would not like to travel.
Source: Jetstar passengers without air conditioning for hours | Daily Mail Online
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