British Airways could be facing a massive bill in compensation costs after thousands of its passengers were stranded by a global IT system meltdown. Some forecasts it could be $300 million.
The airline was forced to ground all flights from Heathrow and Gatwick on Saturday due to the system crash, causing chaos at both airports.
Under EU law, delayed passengers are eligible to claim compensation, unless the delay is caused by factors outside the airline’s control.
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